Increasing Accessibility to Public Services through Express Community Centres

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General Information

Project: Increasing Accessibility to Public Services through Express Community Centres

Status: Ongoing

Duration: 27/06/2015 – 15/01/2016

Donor: Public Service Development Agency

Partners: LEPL National Agency of Public Registry, LEPL Social Service Agency, Ministry of Regional Development and Infrastructure, Meqanizatori LLC, Training Center of the Ministry of Justice, LEPL National Archive of Georgia, Liberty Bank

Project objective

Increasing accessibility to public services for rural population. Liberty Bank service delivery vehicles, the so called “Express Community Centres” will ensure access to more than 200 key public and private services for the local population.

Main components of the project

  • Within the framework of the project 71 Express Community Centres will deliver services to more than 1000 villages per month
  • Access to public services is ensured in every village, where Liberty Bank offers its services through its service delivery vehicles.
  • The users of the Express Community Centres can easily receive services rendered by the Public Service Development Agency, the National Archive of Georgia, the National Agency of Public Registry, Social Service Agency and Mekanizatori LLC (Subsidiary of the Ministry of Agriculture).
  • Project result

    In total 71 Express Community Centres will be operational throughout the country rendering more than 200 key public and private services to the rural population through the application of e-services and innovative public-private arrangements to the best interest of the citizens at large. It should be hereby emphasized that the present action demonstrates the value of public-private partnership as a way of introducing private sector technology and innovation in providing better public services through improved operational efficiency and with an eye on streamlined service delivery.