Work continues on the implementation of the government-approved strategy for the development of public services over the period 2022–2025. To coordinate the implementation of this strategy, meetings are regularly held with representatives from various service agencies. One such meeting took place at the Public Service Development Agency, which is coordinating this effort. At today’s meeting, participants from various governmental agencies discussed the practical implementation of unified, innovative approaches in the public service sector, as well as progress made, current tasks and future plans.
As a result of implementing the strategy for the period 2022-2025, the provision of public services to the population will be facilitated, made more uniform and of a higher standard and more accessible services will be offered to all citizens of Georgia.
As part of the ongoing public administration reform process, at the initiative of the Public Service Development Agency, in collaboration with local and international experts, for the first time in Georgia, a unified strategy for the development of public services has been approved. This strategy aims to improve the efficiency of the processes involved in the creation, provision, quality assurance and evaluation of public services.