The Public Service Development Agency of the Ministry of Justice of Georgia is continuing to actively work towards the creation and enhancement of public services through innovative approaches as part of the Strategy for Public Services Development for 2022–2025.
The experience of the Public Service Development Agency in enhancing the efficiency of public digital services, reducing bureaucracy and providing customer-focused public services was discussed at a meeting held in Chisinau, Moldova. Participants discussed the significance of relevant principles in the process of creating and providing services, as well as eIDAS 2.0 regulations, which define the rules for electronic identification and qualified trust services.
The meeting was held as part of the ongoing project “Updating Public Services in Eastern Partnership Countries”, which is being supported by the German Agency for International Cooperation (GIZ) and the Organization for Economic Cooperation and Development (OECD).
Representatives from LEPL Public Service Development Agency, LEPL Digital Governance Agency, the Personal Data Protection Services, Ukraine, Moldova, Armenia and Azerbaijan, as well as the Organization for Economic Cooperation and Development (OECD), attended the meeting held in Chisinau.
