The Public Service Development Agency is continuing to implement the European model of organizational self-assessment

The Public Service Development Agency is continuing to implement the European model of organizational self-assessment

Employees of the Public Service Development Agency of the Ministry of Justice, involved in the implementation of the common assessment framework (CAF), have undergone specialized training. The aim of the common assessment framework is to enhance efficient performance in governmental agencies, which is achieved through a systematic and comprehensive self-assessment of current performance. As part of the national governance reform and in line with the strategy for public services development for 2022-2025, as approved by the Georgian government, the implementation of a common assessment framework within the Agency will ensure: – Improvement and enhancement of the quality management system; Increased citizen satisfaction; Continuous organizational development; – Enhancement of work processes based on self-evaluation; Establishment of a common assessment framework for governmental agencies. The common assessment framework, which is designed specifically for use in the public sector, has been successfully implemented in thousands of public organizations across the European Union, including in Austria, Belgium, Denmark, Germany, Spain, the Netherlands and Italy. Under the coordination of the Public Service Development Agency, the National Agency of Public Registry is implementing the European model of organizational self-assessment, which will contribute to the introduction of a common assessment framework.

 The project is being carried out with the assistance of the United Nations Development Programme (UNDP) and the UK government program.