Within the framework of the United Nations Sustainable Development Goals, an international conference on public service provision reviewed the experience of LEPL Public Service Development Agency of the Ministry of Justice in providing innovative public services during the COVID-19 pandemic. The conference, titled “Public Services Delivery in the Era of SDGs,” aimed to share experiences and best practices in implementing innovative approaches to expand access to public services with countries of the Global South.
The Chairperson of the Public Service Development Agency – Zurab Sanikidze informed conference participants about the efficient and consistent steps taken by the Ministry of Justice and its relevant departments to prevent the spread of the coronavirus in the country. These measures have allowed customers to access remote services easily and safely from the comfort of their homes.
“During the COVID-19 pandemic, in order to continue providing essential services to citizens during the state of emergency, the Agency promptly transitioned the most in-demand services to an online format,” – Zurab Sanikidze- the Chairperson of the Public Service Development Agency emphasized this at a meeting discussing future innovative services for Georgian and foreign citizens.
The conference was organized by the American Council for Science and Health (ACSH), the Global Platform – South-South Network for Public Service Innovation (SSN4PSI) and the United Nations Office for South-South Cooperation (UNOSSC).
