Within the framework of the public services development strategy for the period 2022 – 2025, the Public Service Development Agency of the Ministry of Justice in Georgia continues to work actively on creating and updating public services through innovative approaches.
The expertise of the Public Service Development Agency in developing and providing customer-focused services was presented at the meeting, which was held with the support of the German Agency for International Cooperation (GIZ), titled “Updating Public Services in Eastern Partnership Countries”. The event was organized with the assistance of the Organization for Economic Cooperation and Development (OECD).
The aim of the event was to facilitate the exchange of information on enhancing public services between Eastern Partnership countries and EU member states.
The meeting participants discussed the significance of employing customer-oriented creative thinking, digital transformation, personalized data protection and an innovative approach in the process of developing and providing services.
The meeting, which was held in Paris, brought together relevant departments from Eastern Partnership countries, including the Public Service Development Agency of the Ministry of Justice of Georgia, LEPL Digital Governance Agency of the Ministry of Justice, as well as the Personal Data Protection Service, representatives from Ukraine, Moldova, Armenia, Azerbaijan, and the Organization for Economic Cooperation and Development (OECD) also attended.
